C in all Control & bullheadedness |10 |5 |0 | | |Call Structured, takes right bullheadedness | nearly structure, limited ownership |No structure or ownership | | |Controls call throughout |Struggles to maintain control |No control - call is guest lead | | |Fully understands node requirements |Limited understanding of node requirements |No understanding of guest requirements | | |Sounds confident throughout ! |Lacks confidence/some hesitancy |No confidence/very hesitant | | |No unnecessary on the spur of the moment atm/ safekeeping/sign post throughout|Some dead air/unnecessary holding/sign bill sticker |Excessive dead air/holding/sign bankers bill - no explanation | | |Summarises and confirms all actions |Some summarising/confirmation of actions |No outcome to call - customer irritated | | |Appropriate Call Length |Call lengthened...If you call for to get a full essay, order it on our website: BestEssayCheap.com
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